Meet the Team

Steven Fitch of Your Home Solution Experts

Steven C. Fitch

Owner / Operator

Steven was born and raised in Lansing, Michigan. After graduating from Lansing Catholic Central High School in 1990, he joined the United States Navy, deferring his college years to a later date. Steven served aboard the USS Constant. This vessel’s soul job was to sweep and deactivate mines, so Steven learned to deal with the stress of an emergency situation quickly.

Living in San Diego while serving in the Navy, he also learned that he had a passion for giving back to his local community. However, with his small salary from the military, Steven understood that giving back would require giving of his time, not money. Whenever in port, you could find him working at a soup kitchen or a USO.

From being a head varsity basketball coach to going through nursing school, and from starting his first business to learning why and how problems exist in a home, Steven is always striving to learn more. And while his passion for learning is always evolving, he also has a great passion for teaching what he knows. From classroom settings to one-on-one, Steven is willing to schedule a time for the growth and learning process of others. Steven’s goal is to help others achive their goals and improve the business, solve customer needs, work well with his team members and leave everyone better than when they first met.

While business, philanthropy and education have been a large part of Steven’s life, his wife Carmen is what he says is his biggest success. Although they knew each other through work for over a year, they did not move their relationship forward until friends surprised them and set them up on a blind date. In May of 1993, Steven and Carmen were married. They now have two smart and athletic sons, a beautiful daughter-in-law and a precious granddaughter. Steven and his wife credit the success of their marriage to focusing on understanding each other’s needs and then trying their best to meet them.

When Steven is not working or spending time with his family, you will likely see him working on his golf game or cheering on his MSU Spartans.

CERTIFICATIONS:

ECCO CERT
EPA CERT
IAC2 CERT
InterNACHI CERT
InterNACHI COVID 19 CERT
InterNACHI CPI CERT
InterNACHI DECK CERT
InterNACHI MOLD CERT
InterNACHI POOL CERT
InterNACHI RADON CERT
NET CERT

Contact Steven at [email protected]

James Abbott

James Abbott

Strategic Planning Specialist/Home Inspector

What are your favorite activities outside work and why?
While it might sound funny to some, I love to mow my lawn, because it is two-and-one-half hours of serenity and thought.

What is something most people don’t know about you?
In my original career path, I was going to be an auto mechanic.

What is your favorite quote and who said it?
“We can all be successful and make money, but when we die that ends. But when you are significant is when you help other people be successful. That last many a lifetime.” Lou Holtz

What song best describes you most?
“Peaceful Easy Feeling” – Eagles

How do you think you help customers most at Your Home Solution Experts?
With my years of construction experience, I bring my on-the-job construction experience, and with my ongoing education, I bring the very best outcomes for our customers.

Contact James at [email protected]

Lisa Mills

Lisa Calvillo-Mills

Administrative Assistant

What are your favorite activities outside of work and why?
I love taking road trips with my husband and discovering new restaurants and breweries. Some of our best memories are from the spur of the moment road trips!

What is something most people don’t know about you?
I took a 30-day break from “reality” and leisurely toured the Western US alone…no telephone, no internet, staying in campgrounds. And I LOVED every minute of the simple life.

What song describes you most?
“Three Little Birds” – Bob Marley

What is your favorite quote and who said it?
“You can’t change how people treat you or what they say about you. All you can do is change how you react to it.” Mahatma Ghandi

How do you think you help customers most at Your Home Solution Experts?
It is my goal to provide our customers with outstanding customer service by listening to their concerns, keeping them informed, and responding to their questions promptly. I enjoy building long-term relationships with them.

Contact Lisa at [email protected]

Jeff Mills

Jeff Mills

Installation Technician

What are your favorite activities outside of work and why?
My favorite activities include hunting, salmon fishing and motorcycles.

What is something most people don’t know about you?
I have a garden and love spending time reading about plant life and any outdoor activities.

What song describes you most?
Making Me Look Good Again – Drake White.

What is your favorite quote and who said it?
“Some say the grass is greener on the other side, but in all reality its greener where you water it.” I don’t know who said it but it has played a huge part in my life.

How do you think you help customers most at Your Home Solution Experts?
I’m extremely sociable and like learning every aspect of my job so when a customer has questions or concerns I can answer with an intelligent honest answer.

Contact Jeff at [email protected]

Rick Royston

Rick Royston

Installation Technician

What are your favorite activities outside of work and why?
I enjoy the outdoors… hunting, fishing, camping and spending time with my family and friends, because I love making memories.

What is something most people don’t know about you?
I play competitive paintball.

What song describes you most?
Hunting’, fishin’ lovin’ everyday.

What is your favorite quote and who said it?
“ It is, what it is.” ~ J.E. Lawrence

How do you think you help customers most at Your Home Solution Experts?
I find that I am easy to communicate with and I explain the situations well. I am respectful to the home owner as well as their property and willing to go above and beyond to make sure they are happy with the work done.

Contact Rick at [email protected]

Your Home Solution Experts is a member of the Lansing Regional Chamber
Home inspections from Your Home Solution Experts
Pool Spa Inspector
ESCO Institute EPA Certified
HomeAdvisor Elite Service Pro - Tim Mulder Builders
Air quality tests from Your Home Solution Experts
Internachi Certified Mold Inspector
Get the best service possible at Your Home Solution Experts today!